Customer behavior
Understand where people compare, hesitate, ask for proof, or fail to see the value quickly enough.
Industry UX consulting
Startups need useful signals quickly. Viviane helps founders and lean teams test assumptions, clarify value, improve early journeys, and decide what to change before investing too much in the wrong direction.
Common friction
Unclear MVP value
Launch uncertainty
Founder assumptions
Early product friction
Business outcomes
Sharper MVP priorities
Clearer launch messaging
Faster learning from users
Decision moments
MVP value clarity
Landing page confidence
Onboarding and activation
Pivot or product direction
Priority services
UX consulting for startups focuses on the fastest path to clarity: what users need, what blocks them, and what the product should do next.
A focused review of your digital experience, from first impression to conversion, with practical recommendations your team can use quickly.
Focused research that helps brands understand user needs, decision-making, frustrations, language, and expectations before investing in the wrong direction.
A strategic review that connects UX findings, product testing, customer expectations, and business priorities into a focused improvement plan.
Industry decision room
The work connects how customers behave in this category with what the product, service, website, or journey should make clearer next.
Discuss This IndustryUnderstand where people compare, hesitate, ask for proof, or fail to see the value quickly enough.
Connect UX friction to conversion, retention, inquiry quality, support effort, loyalty, or product confidence.
Strengthen the signals that make a brand, service, app, or product feel credible inside its category.
Use findings to shape the next sprint, redesign, research plan, product pivot, or customer journey improvement.
Right starting point
The team is seeing unclear mvp value or another signal that users need more clarity.
The business wants sharper mvp priorities without guessing what to change first.
A launch, redesign, campaign, product decision, or roadmap question needs stronger evidence.
The experience should feel as trustworthy and useful as the brand or product promise.
Related services
Website UX review and usability audit for brands that want better conversions, trust, navigation, and customer confidence.
Mobile App UX Review and App Usability Testing for onboarding, retention, flows, feature clarity, and product-market fit.
Usability Testing services for websites, apps, products, and customer journeys with practical insight from real user behavior.
Customer Journey Analysis and optimization for brands that want smoother paths from awareness to loyalty.
Product Experience Testing for digital and physical products, focused on usefulness, clarity, trust, and market fit.
Physical Product User Testing for consumer brands that need better usability, packaging clarity, instructions, and customer feedback.
UX consulting for NGOs and social impact projects that need accessible, human, trustworthy experiences for communities and supporters.
FAQ
This work helps teams improve sharper mvp priorities, clearer launch messaging, faster learning from users by finding the user friction behind business problems.
Common signs include unclear mvp value, launch uncertainty, founder assumptions, early product friction, unclear journeys, weak trust signals, and product decisions based mostly on internal assumptions.
Yes. Viviane works with Berlin, Amsterdam, Lisbon, Europe, and remote international teams across websites, apps, customer journeys, and physical product experiences.
Next Step
Share the product, platform, website, prototype, or digital experience you want to shape or improve.
Best For
New ideas, existing products, platforms, websites, prototypes, and digital experiences
Useful Output
A clearer structure, practical priorities, and an appropriate next step
Next Step
Share the context, current stage, and what needs to become clearer