An User Experience Manager, Researcher & Tester.
CV
Professional Summary
I bring a wealth of worldwide experience cultivated through a dynamic journey from UX, Technology, Agile Methodologies, and Marketing to the hospitality industry. I have experience with tech companies, startups, healthcare, and education.
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My diverse background has honed my skills in UX Management, Research, Testing, and User Experience Optimization. With a foundation in psychology, leadership, analytics, and a creative mindset, I excel in crafting intuitive and delightful digital experiences. Whether leading UX and Agile teams, conducting usability testing, or shaping marketing strategies, my passion lies in creating impactful and user-centric solutions.
Skills
Management App Testing & Ideation Usability Testing UX Research
Qualitative Research Accessibility & Universal Design Survey Design
Quantitative Research Workshop Facilitation Design Thinking Leadership
Persona Development Collaboration User Interviews UX Design
Data Analysis Scrum Master SAFe® Agile Methodologies Marketing
Work Experience
October 2022 - Present
Scrum Master & Agile Coach
Audients Digital - Toronto, Canada
December 2023 - Present
UX Researcher & Lead Tester
Startup Nidrana - Lisbon, Portugal
April 2023 - November 2023
UX Manager, Designer & Tester
The International Institute of Digital Marketing - Dallas, United States
May 2022 - March 2023
UX Manager, Researcher & Lead Tester
Startup ENCOY - Lisbon, Portugal
October 2018 - October 2022
Scrum Master
ALEPH Global Scrum Team - Dallas, United States
March 2016 - October 2018
Agile Marketing Specialist & Agile Coach
ALEPH Global Scrum Team - Dallas, United States
Education
Current
Self-Directed Studies in Psychology
Psychology of User Interaction, Human Behavior in Digital Environments, Cognitive Psychology and Design
2012 - 2015
Hospitality Industry Expert
Aachen, Germany
2003 - 2012
A Level | English, Psychology and Education
Wassenberg, Germany
Software & Applications
Figma Sketch Usertesting.com Balsamiq.com Qualtrics
Miro Google Forms Exel Trello Monday.com Slack Panopto Powerpoint
Zoom Google Meet Teams Wordpress Squarespace Wix Canva
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Certifications
UX Design Professional Certificate
Scaled Agile
SAFe® Program Consultant 5.1 and 6.0
ICAgile
ICAgile Authorized Trainer
Coaching, Marketing, Agile Fundamentals, Facilitation and Product Ownership
Udemy
Udemy Trainer
International Institute of Digital Marketing
Digital Marketing Immersion Trainer
Content Marketing, Strategy, Paid Marketing, SEO, Branding, Affiliate Marketing and Copywriting
Languages
NATIVE
English
NATIVE
German
MODERATE
French
BEGINNER
Portuguese
BEGINNER
Dutch
Interests
Beyond the professional sphere, my interests take me on a journey of exploration. I find joy in traveling and learning from diverse cultures, embracing team sports and fitness for holistic well-being. Nature beckons me, and outdoor activities fuel my adventurous spirit. The rhythm of life finds its echo in my love for singing, playing instruments and listening to music, while the pursuit of knowledge remains a constant through educational audiobooks. In this fusion of skills and passions, I carve a unique path, always seeking growth and resonance.